CONTACT US

A Stitches & Bones team member will respond within 24-72 hours, excluding weekends and holidays.


https://www.facebook.com/stitchesandbones/


woof@stitchesnbones.com

TRACK ORDER PROGRESS

You can track the progress of your order! 
Scroll side to side to locate the order category. Your order number with a date will be listed. This date will be the last day of the stated turnaround time. You can click on your order card to access more information such as notes, communication records, tracking and more.

https://trello.com/b/Y5cjZ87x/sb-orders

 

TURNAROUND TIME

READY TO SHIP/PREMADE/RETAIL

Ready to ship/premade/retail orders ship within 5-7 business days, which excludes weekends and holidays. This is subject to change depending on demand

CUSTOM ORDERS 

Custom orders ship within 50 days of placing an order, excluding holidays. Most custom items are shipped within 10-15 business days

PREORDERS

Preordered items ship within 50 days of placing an order, excluding holidays. Most preorders are shipped within 5 weeks of placing an order.