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CONTACT US

TRACK ORDER PROGRESS

You can track the progress of your order! 
Scroll side to side to locate the order category. Your order number with a date will be listed. This date will be the last day of the stated turnaround time. You can click on your order card to access more information such as notes, communication records, tracking and more.

https://trello.com/b/Y5cjZ87x/sb-orders

 

A Stitches & Bones team member will respond within 24-72 hours, excluding weekends and holidays.


https://www.facebook.com/stitchesandbones/


woof@stitchesnbones.com

TURNAROUND TIME

READY TO SHIP/PREMADE/RETAIL

Ready to ship/premade/retail orders ship within 5-7 business days, which excludes weekends and holidays. This is subject to change depending on demand

CUSTOM ORDERS 

Custom orders ship within 15 business days, excluding weekends and holidays. This timeframe could change at any given time, depending on order volume. In some cases, turnaround could take up to 50 days.

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